{"id":103,"date":"2026-07-23T18:58:05","date_gmt":"2026-07-23T10:58:05","guid":{"rendered":"https:\/\/needohegg.shop\/?page_id=103"},"modified":"2026-07-28T02:50:08","modified_gmt":"2026-07-27T18:50:08","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/needohshaggy.shop\/index.php\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\r\n<h1>Refund Policy<\/h1>\r\n<p class=\"wp-block-paragraph\"><strong>Last Updated: July 28, 2026<\/strong><\/p>\r\n<p>At <strong>Needohshaggy.shop<\/strong>, customer satisfaction is our priority. We want you to enjoy your shopping experience with us. If you are not completely satisfied with your purchase, please contact our customer support team, and we will do our best to resolve the issue promptly.<\/p>\r\n<hr \/>\r\n<h1>Return &amp; Refund Eligibility<\/h1>\r\n<p>You may request a return or refund under the following conditions:<\/p>\r\n<ul>\r\n<li>\r\n<p>The item is unused and in its original condition.<\/p>\r\n<\/li>\r\n<li>\r\n<p>The item is returned with its original packaging (if applicable).<\/p>\r\n<\/li>\r\n<li>\r\n<p>Your return request is submitted within <strong>30 days<\/strong> after receiving your order.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>To request a return or refund, please contact us first at:<\/p>\r\n<p><strong>Email:<\/strong> <a href=\"mailto:griffinlee2026@163.com\">griffinlee2026@163.com<\/a><\/p>\r\n<p>Please include the following information:<\/p>\r\n<ul>\r\n<li>\r\n<p>Order Number<\/p>\r\n<\/li>\r\n<li>\r\n<p>Customer Name<\/p>\r\n<\/li>\r\n<li>\r\n<p>Description of the issue<\/p>\r\n<\/li>\r\n<li>\r\n<p>Photos or videos (if applicable)<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>Our support team will review your request and provide further instructions.<\/p>\r\n<hr \/>\r\n<h1>Damaged, Defective, or Incorrect Items<\/h1>\r\n<p>If your order arrives damaged, defective, or you receive the wrong item, please contact us within <strong>7 days<\/strong> of delivery.<\/p>\r\n<p>Please provide:<\/p>\r\n<ul>\r\n<li>\r\n<p>Order Number<\/p>\r\n<\/li>\r\n<li>\r\n<p>Photos or videos clearly showing the issue<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>After reviewing your request, we will offer an appropriate solution, which may include:<\/p>\r\n<ul>\r\n<li>\r\n<p>Replacement<\/p>\r\n<\/li>\r\n<li>\r\n<p>Full or partial refund<\/p>\r\n<\/li>\r\n<li>\r\n<p>Other reasonable assistance<\/p>\r\n<\/li>\r\n<\/ul>\r\n<hr \/>\r\n<h1>Refund Process<\/h1>\r\n<p>Once your refund request has been approved:<\/p>\r\n<ul>\r\n<li>\r\n<p>Refunds will generally be processed within <strong>5\u20137 business days<\/strong>.<\/p>\r\n<\/li>\r\n<li>\r\n<p>Refunds will be issued to the <strong>original payment method<\/strong> used for the purchase.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>Please note that your bank or payment provider may require additional processing time before the refund appears in your account.<\/p>\r\n<hr \/>\r\n<h1>Non-Refundable Items<\/h1>\r\n<p>Refunds may not be available in the following situations:<\/p>\r\n<ul>\r\n<li>\r\n<p>Products damaged due to misuse, abuse, or improper handling.<\/p>\r\n<\/li>\r\n<li>\r\n<p>Products returned without first contacting our customer support team.<\/p>\r\n<\/li>\r\n<li>\r\n<p>Products that have been used, altered, or damaged after delivery (unless defective upon arrival).<\/p>\r\n<\/li>\r\n<li>\r\n<p>Orders with incorrect or incomplete shipping information provided by the customer.<\/p>\r\n<\/li>\r\n<li>\r\n<p>Returned items that do not meet the eligibility requirements stated above.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<hr \/>\r\n<h1>Order Cancellation<\/h1>\r\n<p>If you need to cancel an order, please contact us as soon as possible.<\/p>\r\n<p>Cancellation requests can only be accepted <strong>before the order has been processed or shipped<\/strong>.<\/p>\r\n<p>Once an order has been shipped, it cannot be canceled. However, you may request a return in accordance with this Refund Policy after receiving the package.<\/p>\r\n<hr \/>\r\n<h1>Return Shipping<\/h1>\r\n<p>Customers are responsible for return shipping costs unless:<\/p>\r\n<ul>\r\n<li>\r\n<p>The item arrived damaged.<\/p>\r\n<\/li>\r\n<li>\r\n<p>The wrong item was shipped.<\/p>\r\n<\/li>\r\n<li>\r\n<p>The product has a verified manufacturing defect or quality issue.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>Please contact our customer support team before sending any return package. Returns sent without prior authorization may experience processing delays.<\/p>\r\n<hr \/>\r\n<h1>Contact Us<\/h1>\r\n<p>If you have any questions regarding returns, refunds, or exchanges, please contact us.<\/p>\r\n<p><strong>Company Name<\/strong><br \/>Putian Yunzhongyu Electronic Commerce Co., Ltd.<\/p>\r\n<p><strong>Contact Person<\/strong><br \/>Yonghang Li<\/p>\r\n<p><strong>Website<\/strong><br \/><a href=\"https:\/\/needohshaggy.shop\/\">https:\/\/needohshaggy.shop\/<\/a><\/p>\r\n<p><strong>Email<\/strong><br \/><a href=\"mailto:griffinlee2026@163.com\">griffinlee2026@163.com<\/a><\/p>\r\n<p><strong>Business Address<\/strong><br \/>Room 904, Building 4, No. 1033 Dongyuan West Road, Longqiao Street, Chengxiang District, Putian City, Fujian Province 351100, China<\/p>\r\n<hr \/>\r\n<h1>Important Notice<\/h1>\r\n<p>Before initiating a payment dispute or chargeback through your bank or payment provider, we kindly ask that you contact our customer support team first.<\/p>\r\n<p>We are committed to resolving any issues fairly and as quickly as possible, and most problems can be resolved through direct communication without the need for a formal dispute.<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>Refund Policy Last Updated: July 28, 2026 At Needohshaggy.shop, customer satisfaction is our priority. We want you to enjoy your shopping experience with us. If you are not completely satisfied with your purchase, please contact our customer support team, and we will do our best to resolve the issue promptly. Return &amp; Refund Eligibility You [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-103","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/needohshaggy.shop\/index.php\/wp-json\/wp\/v2\/pages\/103","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/needohshaggy.shop\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/needohshaggy.shop\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/needohshaggy.shop\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/needohshaggy.shop\/index.php\/wp-json\/wp\/v2\/comments?post=103"}],"version-history":[{"count":2,"href":"https:\/\/needohshaggy.shop\/index.php\/wp-json\/wp\/v2\/pages\/103\/revisions"}],"predecessor-version":[{"id":138,"href":"https:\/\/needohshaggy.shop\/index.php\/wp-json\/wp\/v2\/pages\/103\/revisions\/138"}],"wp:attachment":[{"href":"https:\/\/needohshaggy.shop\/index.php\/wp-json\/wp\/v2\/media?parent=103"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}